Wireless Internet Access – eduroam
Connecting your institution to eduroam means that your users will have secure access to all other institutions that support eduroam, both domestically and abroad.
Having eduroam in place also means that you have an 802.1X solution in place locally, and this can be exploited to provide a solution for secure wireless connections for your users and to protect your cabled network from unauthorized machines. 802.1X is a vital component in Wi-Fi Protected Access (WPA), which is promoted and certified by the Wi-Fi Alliance. It is supported in a rapidly increasing number of products and clients, and represents an important step toward making wireless networks secure.
By exploiting the potential that RADIUS, base stations and switches provides, you can dynamically put the user on a specific VLAN. By using the same login profile (eduroam), a user can be placed in administration, employee, student or guest networks in line with current privileges.
Even though eduroam is a RADIUS hierarchy, it will nevertheless be easy to integrate it with Feide at a later date. The only changes that must be made involve enabling RADIUS to lookup a Feide database.
The service’s reliability depends primarily on the collaborating institutions that offer Internet access via eduroam along with the national infrastructure for authentication.
Uninett is responsible for the national infrastructure for authentication (RADIUS proxy servers). The national servers are placed in different physical locations and monitored around the clock, both by Uninett and the eduroam Operations Team at the European level.
The service is monitored around the clock by the Uninett Service Center.
The company itself is responsible for training and user support. Useful information on this subject may be found here.
Uninett provides technical support to the company’s IT department. Technical support may be had by contacting Uninett at email@example.com / +47 73 55 79 00. Opening hours are 8 a.m. to 4 p.m. (GMT +1).
Service errors may be reported outside of normal business hours at +47 911 27 087.